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Metromile - Great and thorough

great experience, he didnt try to get off the phone and move to the next caller.
5.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1304792
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Metromile - Roadside assistance

The number worked and I reached them to get roadside assistance.
3.9
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1301880
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Metromile - Annoyed

I got a new car and now the device won’t work I tried three devices and troubleshooting all of the many times! You call and wait for hours for them to answer. If you have them call you back they either don’t call you back or call back 3 hours later !
#1300850
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I'm trying to change my address, for I'm moving on the 1st of August. I was on hold for over 20 minutes, then someone came on and said, oh, let me transfer you to a licensed agent. Another 20 minute hold with this repetitive voice ad/info that drove me crazy!!! I'm so...
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Anonymous
Anonymous

Been on hold for 10 minutes with the same obnoxious voice interruptions. What idiot thinks those are a good idea? They just make you constantly think someone is answering the ...

#1300460
Just got my Metromile plugin for the car. It's not working!! It has not been working. I get emails from the company saying you need to plug in your metromile car plugin. I have been calling for days and days and no one picks up! The recording loops continuously. The...
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1.0
I didn't like
  • Plugin does not work and no one picks up the phone to help
  • Customer service sucks no one picks up the phone
  • Company does not get back to you via email
#1299032

Metromile - Make payment

My account is over due
#1292443
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Metromile - Pay payments

I wished to make a payment on my policy
#1291406
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Metromile - Old vehicle

1988 Chevrolet Suncre st 25 foot motor home in addition to my 2004 Honda CRV
#1285864
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Metromile - Insurance quote

I want to get a car today but I need insurance to drive it off the lot
#1281642
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Metromile - Device not sending a signal

Device is not sending a signal
#1281412
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